Privacy Policy

Privacy Policy Barberfriends

https://www.barberfriends.com


About Our Privacy Policy:

Barberfriends values your privacy. We process only the data necessary for improving our services and handle the information collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the Barberfriends website and its associated services. The effective date of these terms is 01/01/2018, and all prior versions are voided upon the publication of a new version. This policy describes what data we collect about you, how we use it, and under what conditions it may be shared with third parties. Additionally, we explain how we store and protect your data against misuse and outline your rights regarding the personal information you provide us.

If you have any questions about our privacy policy, you can contact our privacy officer. Contact details are provided at the end of this privacy policy.


Data Processing

Below, you can find information on how we process your data, where we store it, the security measures we use, and who has access to your data.

E-Commerce Software

Shopify
Our webshop is built using Shopify software. Personal data that you provide for our services is shared with Shopify. Shopify has access to your data to provide us with (technical) support but will never use your data for other purposes. Based on our agreement, Shopify is required to implement appropriate security measures, including SSL encryption and a strict password policy. Shopify uses cookies to collect technical information about your use of the software but does not collect or store personal data. Shopify may share collected data within its corporate group to improve its services.


Email Services

Gmail
We use Gmail for our regular business email communications. Gmail has implemented technical and organizational measures to prevent misuse, loss, and corruption of your and our data. Gmail does not have access to our mailbox, and we treat all email communication as confidential.


Payment Processors

Shopify Payments
We use Shopify Payments to handle part of the transactions in our webshop. Shopify processes your name, address, and payment details (e.g., bank account or credit card number). Shopify has implemented measures to protect your personal data and retains the right to use your information to improve services. Anonymized data may also be shared with third parties. The security measures outlined in Shopify’s policies apply equally to any third-party services used. Shopify retains your data only as long as legally required.


Reviews

WebwinkelKeur
We collect reviews through the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you must provide your name and email address. WebwinkelKeur shares this information with us to link the review to your order. WebwinkelKeur also publishes your name on its website. In some cases, WebwinkelKeur may contact you for further clarification of your review. If we invite you to leave a review, we share your name and email address with WebwinkelKeur, which uses this information solely to invite you to review. WebwinkelKeur has implemented measures to protect your data and may involve third parties for service delivery, under the same data protection conditions.


Shipping and Logistics

PostNL
When you place an order, it is our responsibility to ensure delivery. We use PostNL for shipping, which requires sharing your name, address, and residence details. PostNL uses this information only to fulfill the delivery agreement. If PostNL uses subcontractors, they may also access your data.


Accounting and Bookkeeping

Veninga Administraties
For accounting and bookkeeping, we use Veninga Administraties in Drachten. We share your name, address, and order details for invoicing purposes. Your data is securely transmitted and stored. Veninga Administraties is bound by confidentiality agreements and does not use your data for any other purposes.


Purpose of Data Processing

We process your data solely to provide our services. This means that data processing always directly relates to your request. We do not use your data for targeted marketing. If we need to contact you for purposes other than your original request, we will explicitly seek your consent. Data is shared with third parties only when necessary to meet legal or administrative obligations, and all third parties are bound by confidentiality agreements.


Automatically Collected Data

Data collected automatically by our website (e.g., IP address, browser, operating system) is used to improve our services. This data does not qualify as personal data.


Compliance with Legal and Criminal Investigations

Barberfriends may be legally required to share your data for tax or criminal investigations. In such cases, we will share data only to the extent legally required while opposing such requests whenever possible.


Data Retention

We retain your data as long as you remain our client. Upon your request to cease using our services, we will treat this as a request to delete your data. We are legally obligated to retain invoices with your personal data for the legally required period. Access to your client profile and associated documents will be restricted following your request.


Your Rights

You have specific rights under Dutch and European law regarding your personal data. These include the right to access, rectify, restrict processing, transfer data, and object to data processing. Below, we explain these rights and how to exercise them.

Right to Access

You can request an overview of the personal data we process about you. We will respond within 30 days and provide the requested data if your request is valid.

Right to Rectification

You can request corrections to your personal data. If your request is valid, we will confirm the changes.

Right to Restriction

You can request limited processing of your personal data. If granted, we will confirm and restrict data processing until you lift the restriction.

Right to Data Portability

You can request a copy of your personal data to transfer it to another party. If granted, this may affect our ability to continue providing services.

Right to Object

You may object to data processing. If your objection is valid, we will stop processing your data.


Cookies

Google Analytics
We use Google Analytics cookies to track website usage. Google may combine this data with other information and use it for personalized advertising.


Contact Information:

Barberfriends
Noorderdwarsvaart 31
9203 CA Drachten, Netherlands
E: info@barberfriends.com

Privacy Officer:
Jesse Postma